Mobile / Slots
77pq collects only the information needed to run your wallet, verify transactions through Nagad or Upay, and keep your session secure. This policy explains what we collect, why we hold it, and what choices you have — access and eligibility depend on your local law and eligible regions.
When you open an account on 77pq, we collect the details you submit during registration — your name, contact address, and the payment method you choose to link. For wallet top-ups through Nagad or Upay, we record the transaction reference and amount so your account balance updates correctly and so we can respond if you raise a query. We do not store your full mobile wallet credentials on our servers; the handoff happens through the payment provider's own secure channel. We also collect standard browser and device signals — session tokens, IP range, device type — to maintain account security and detect unusual login patterns. Cookie data helps us remember your lobby preferences and language setting across sessions. We do not sell your personal data to third parties, and we do not share it with advertising networks. Data we hold is kept only as long as your account remains active or as required under applicable regulation in your eligible region. If you close your account, you may request deletion of non-regulatory records by contacting our support route. We may update this policy when our services change; the revision date at the top of the published page marks the current version.
This policy covers data 77pq processes directly — your account profile, wallet records linked to Nagad or Upay, game session logs and support correspondence. It does not extend to third-party services you reach through links on this site, nor to payment providers who operate under their own privacy terms. Understanding the boundary helps you know who to contact when a question falls outside our direct scope.
Registration details, login history, password resets and session tokens are all covered by this policy. We control these records directly and respond to access or correction requests through our published support route.
Top-up and withdrawal records tied to Nagad or Upay are stored on our side for account accuracy. The payment provider's own privacy terms govern data held within their system — that falls outside our direct policy scope.
Lobby preferences, language settings and session cookies are covered here. We use these to keep your account view consistent across mobile visits; we do not pass cookie-level data to external ad platforms.
If you follow a link to a game studio's own page, a payment provider portal or any external destination, their separate privacy terms apply. We are not responsible for how those services collect or handle your data.
You have real choices over the information we hold. The most direct route is your account settings page, where you can review the contact details on file and update them if anything has changed. If you spot an error in a transaction record — for example, a Nagad top-up that shows an incorrect reference — raise it through the support form and we will check the record against the transaction log. You can also ask us what categories of data we hold on your account without needing to submit a formal legal request; the support team can walk you through that. For accounts you no longer use, a closure request triggers a review of what we are required to retain under applicable rules and what can be removed. We aim to acknowledge a data query within a reasonable window; actual response time depends on the complexity of the request and the verification steps needed to confirm your identity before we share or amend any record. All requests are handled in the order they arrive.
Open account settings to see the personal details currently held. You can check your registered contact address, linked payment method label and recent login history without contacting support.
If your name, contact number or email is listed incorrectly, update it in account settings or submit a correction request via the support form. We verify the change before applying it.
Ask us what we hold on your account by opening a support ticket and selecting the privacy category. We will outline the data categories without requiring a formal legal filing for straightforward queries.
A closure request prompts a check of regulatory retention requirements. Non-regulatory records are removed once the review is complete; we will confirm when the process is done.
Privacy questions deserve a direct answer, not a generic form response. We have structured the contact paths below so that your query reaches the right place from the start. Whether you want to review what data we hold, correct a wallet record or ask about data retention after account closure, use the route that matches your question. Availability depends on your local law and eligible regions.
Open the support section inside your account and select the privacy or data category. Describe your query clearly and include the account email you registered with so we can locate your record without delay.
The live chat button is visible on the account dashboard when the channel is active. Use this for faster back-and-forth on straightforward data queries — for example, checking which fields are currently on file for your account.
For detailed requests — account closure, full data review or formal correction — email the address published in our contact page. Include your account reference and a brief description of the data matter so we can route it correctly.
77pq handles account data with the kind of discipline you would expect from a platform where wallet activity — Nagad top-ups, Upay transfers, session logins — runs through the same account every day. Each area below reflects a concrete part of how we manage your information, not a marketing statement.
We use session cookies to keep you logged in across mobile page loads and to remember your lobby layout. We do not use third-party advertising cookies. You can clear cookies through your browser settings at any time; doing so will end your current session.
Login attempts are monitored for unusual patterns. If we detect a session that does not match your normal device or IP range, we may prompt a re-verification step. You can review active sessions inside account settings and end any you do not recognise.
We keep transaction records — including Nagad and Upay top-up references — for the period required under applicable rules in your eligible region. Non-regulatory profile data is removed when you close your account and the retention review is complete.
You can ask us to correct, review or delete data by contacting support with your account email and a clear description of the change. We verify your identity before making any amendment to ensure the right record is updated.
The questions below cover what we hear most often about account data, wallet records and your rights under this policy. If your question is not here, the support form inside your account is the direct route.
We collect the name, contact address and payment method label you submit during registration. We also record session tokens and device type to maintain account security. We do not collect data beyond what is needed to run your account and process wallet activity through Nagad or Upay.
We do not sell your data or share it with advertising networks. Payment providers such as Nagad and Upay receive only the transaction reference needed to complete a top-up or withdrawal. Any third-party service you reach through an external link operates under its own privacy terms, not ours.
Open account settings to see your registered contact details and linked payment method label. For a broader view of data categories we hold, raise a query through the support form and select the privacy category. We will outline what is on file without requiring a formal legal filing for straightforward queries.
Yes. Submit a closure request through support with your account email. We review which records must be kept under applicable rules in your eligible region and remove the rest once that check is complete. We confirm by email when the process is done.
Transaction records — including Nagad and Upay references — are kept for the period required under applicable regulation in your eligible region. Once that period ends or your account closes and the retention review completes, non-regulatory records are removed from our systems.
We update the revision date at the top of the published privacy policy page whenever a change is made. Continuing to use your account after a published update means you have seen the revised terms. For material changes, we may also notify you through the contact address on your account.