Mobile / Slots
Your 77pq account connects directly to the local wallet rails you already use — Nagad, Upay, bKash and Rocket — so moving funds in and out follows the same steps you already know. Availability depends on your local law and eligible regions; open the banking section of your account to see exactly which options are active for you right now.
Adding funds starts the moment you open the Deposit counter inside your signed-in account. We show the payment rails available to you — Nagad, Upay, bKash or Rocket — right at the top of that screen. Pick the one your wallet is already loaded on.
Log into your account and navigate to the Banking section. The Deposit counter lists every payment method currently available to your account.
Select Nagad, Upay, bKash or Rocket — whichever wallet you want to send from. The counter shows the exact field labels for that method.
Type the amount, then confirm on 77pq first. Your mobile wallet app will prompt a second confirmation on your phone — complete that step without closing the browser.
Once both confirmations are done, your account balance reflects the deposit. If it does not update, use the transaction reference shown on the confirmation screen to contact support.
When your account balance is ready to withdraw, open the Withdrawal section from the same Banking menu. We route payouts back to the same wallet type you used to deposit wherever the method supports it — Nagad, Upay, bKash or Rocket. Before you submit a withdrawal request, check that the wallet number on file matches the one currently active on your phone. A mismatch delays the request until our account team can verify ownership.
From the Banking menu in your signed-in account, select Withdraw. The page shows your available balance and the methods you can withdraw to.
Choose Nagad, Upay, bKash or Rocket. Confirm the wallet number shown on screen is the one you control before moving forward.
Key in the amount you want to withdraw, review the confirmation screen, and submit. A reference number is generated — note it down before closing the page.
Check the Transaction History in your account to follow the status. If it stays pending longer than you expect, share the reference number with our support team.
Account verification on 77pq is driven by the fields and instructions shown inside your own account area — we do not publish a fixed document list here because the required steps can vary depending on your account status and the payment method you use. When a verification prompt appears in your account, follow each field exactly as labelled.
All verification prompts appear inside your signed-in account. Follow the field labels shown there; do not send documents by email or to any external address.
If prompted for wallet ownership, the mobile number registered to your Nagad, Upay, bKash or Rocket account must match the number on your 77pq profile.
Not every account faces additional steps. A prompt appears only when your account status or a specific transaction triggers it — check your account area to see the current state.
If a verification screen asks for something you do not understand, reach out to our support team with your account reference number before uploading anything.
The payment methods active in your account are the ones configured for your eligible region. We support the main Bangladesh mobile wallets and bank transfer routes, shown below. Each method appears in the Deposit and Withdrawal counters only when it is active for your account. If a method is greyed out or absent, it is not available for your current account status — contact support for clarification rather than attempting a manual transfer outside the platform.
Nagad mobile wallet deposits and withdrawals. Select Nagad in the banking counter and confirm through your Nagad app.
Upay wallet transfers in and out of your account. Follow the Upay confirmation step shown after you submit the amount.
bKash deposits using your registered bKash number. The counter prompts bKash app confirmation before the transaction completes.
Rocket mobile banking route. Enter your Rocket-registered number and confirm the transaction from the Rocket side.
Direct bank transfer for accounts where the option is active. Use the reference number shown on the counter so the payment is matched correctly.
After any deposit or withdrawal, two records exist: the entry in your mobile wallet's own statement and the entry in your 77pq Transaction History. Keeping both in sync is the fastest way to resolve any question about a payment. The wallet statement shows the amount, date, time and a transaction ID from the wallet provider. Your 77pq account history shows the same amount alongside an internal reference number and a status label. When the two match, the transaction is settled.
Every transaction on 77pq carries an internal reference number visible in Transaction History. Note it at the time of the transaction — it is the fastest lookup key for any support query.
Status labels in your account history include Pending, Processing and Completed. A Pending label means the request is queued; Completed means both sides have settled.
Open your account menu and select Transaction History to see every deposit and withdrawal. You can filter by date range or by payment method to narrow a search.
Take a screenshot of the wallet confirmation screen at the time of each transaction. If there is ever a mismatch, that screenshot alongside the 77pq reference number resolves most queries without delay.
Every transaction on 77pq passes through the account you created with a verified mobile number. We do not ask for wallet credentials through chat, email or social media — any message claiming to be 77pq and asking for a PIN or wallet password is not from us.
Always access your account through 77pq. Bookmark the address so you are not redirected through an unverified link. Phishing attempts typically mimic the domain with small spelling changes — check the address bar before logging in.
Your 77pq account is linked to the mobile number you registered with. Deposits and withdrawals only process to and from wallets registered under that same number — this is the verification layer built into every transaction.
Never share your wallet PIN, OTP or password with anyone claiming to assist with a 77pq transaction. Our team has no need for those credentials and will never ask for them through any channel.
The official support contact route is shown inside your signed-in account. Use it for all banking queries — deposit mismatches, withdrawal status and account verification questions. Do not rely on third-party contact details found elsewhere.
The questions below cover the banking situations we hear about most often. If your question is not here, the support route inside your signed-in account is the direct path to an answer.
Your account's Deposit counter shows which wallets are active for your region. Nagad, Upay, bKash and Rocket are the configured local options, but availability depends on your account status and eligible region — check the counter directly to confirm.
Minimum amounts are shown inside the Deposit counter next to each payment method. We do not publish a fixed figure here because it can vary by method and account status — the counter is the accurate source at the time you deposit.
Take a screenshot of the Nagad transaction confirmation showing the amount and transaction ID. Then contact our support team through the route in your account, sharing that screenshot and your 77pq reference number. Do not raise a dispute with Nagad first.
Open the Withdrawal section in your Banking menu, select bKash, confirm the registered number shown matches your active bKash number, enter the amount and submit. Save the reference number the system generates — you will need it if you follow up on the status.
Pending means the request is in queue and has not settled on the wallet provider side yet. Processing time depends on the wallet provider's own cycle. If it stays Pending longer than expected, share your withdrawal reference number with our support team.
Some accounts face a verification prompt before or after a first withdrawal; others do not. Check your account area — any required steps appear there as a prompt. Follow the in-account instructions exactly and contact support if the prompt is unclear.